DeCharge Beast Refund Policy

Thank you for purchasing a DeCharge Beast reservation. We are dedicated to delivering a seamless experience and ensuring customer satisfaction. To enhance end-user experience and facilitate smooth network deployment, we are updating our refund policy effective March 26th, 2025.

This policy outlines the terms and conditions under which refunds may be granted.

Customers may request a refund within seven (07) days of purchase. Approved refunds will be processed after deducting:

• Payment gateway fees
• Applicable taxes
• Any availed discounts

Note: Any additional offers or token rewards allocated to the customer will be forfeited.

To request a refund, please follow these steps:

• Contact our support team at [email protected] within the eligible refund period.
• Provide your order number, proof of purchase, and a brief explanation of your refund request.
• Approved refunds will be processed within 05 business days and credited back to the original payment method post review of the refund request.